Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 2026-10-20
Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We collect the following types of information to provide and improve our service:
- Account Information — Your name, email address, and other details you provide when creating an account.
- Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
- Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
- Cookies — Small data files stored on your device to remember preferences and improve your experience.
- Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve the service.
- Process transactions and send related confirmations.
- Send technical notices, security alerts, and support messages.
- Respond to your questions, feedback, and support requests.
- Detect, prevent, and address fraud and abuse.
Data Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With service providers who help us operate the service, under confidentiality agreements.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users.
Data Security
We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.
Your Rights
You have the right to access, update, export, or delete your personal information. You can update your name and avatar in Profile. To request access, an export or deletion of your personal information, open a support ticket. These requests are handled by support; there is no self-service export or account-deletion button.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact Us
If you have questions about this Privacy Policy, please open a support ticket. Sign-in is required; no purchase is needed.
AI video uploads and results
When you upload a photo for video creation, we store it in our configured object storage. Submitting a generation sends the photo reference, selected settings and creative direction to Kie.ai for processing. Completed videos are copied to our storage and linked to your account history.
Anyone with a media URL may access the file. Task history and task downloads require account access, but this does not make the underlying media URL private. Do not upload confidential photographs. There is currently no fixed automatic deletion period. Clearing a browser draft or removing its preview does not delete uploaded files. Request deletion of uploaded media and task records through your account's support tickets.
The browser remembers video settings locally so you can return to a draft. This does not preserve a selected local file; select it again if needed. Tutorial videos from YouTube load only when you choose to play them and are then subject to YouTube's data practices.
Media safety processing
Uploaded and generated images are sent to Kie for DeepSeek content review, with GPT-6 Luna through Kie used only if the primary review service times out or is unavailable. Video bytes are processed in Cloudflare Browser Run; sampled frames and the audio transcript are sent to Kie for review. Actual audio is processed by Cloudflare Workers AI for transcription. We store verdicts, media hashes, model/policy identifiers and timestamps for safety investigation; we do not store the extracted frames or transcript in the review log. Approved image bytes and videos are archived only after review. Existing public-share content may be processed again for scheduled safety checks. Request access or deletion through support tickets. Provider processing remains subject to those providers' terms and policies.